# WORKFLOWS / MARKETING CONTACT

**URL:** <https://community.hubspot.com/t/workflows-marketing-contact/104813>\
**Category:** Lists, Lead Scoring & Workflows\
**Tags:** workflows\
**Created:** [April 15, 2024, 10:02am UTC](https://community.hubspot.com/t/workflows-marketing-contact/104813 "2024-04-15T10:02:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![LJIMENEZ24](https://avatars.discourse-cdn.com/v4/letter/l/9fc29f/32.png) [@LJIMENEZ24](https://community.hubspot.com/u/LJIMENEZ24)\
**Post date:** [April 15, 2024, 10:02am UTC](https://community.hubspot.com/t/workflows-marketing-contact/104813/1 "2024-04-15T10:02:21Z")

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Good morning community

- I created a workflow  
- A list automatically feeds the workflow with new contacts.

- Unfortunately some of thise contacts were not set as Marketing Contacts  
- hence the emails where not sent to them and gave an error.

- I fixed those contacts and updated them as marketing contacts

- The workflow still gives the error.

QUESTION: How can I enable those contacts to be sent the workflow mails?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 15, 2024, 10:04am UTC](https://community.hubspot.com/t/workflows-marketing-contact/104813/2 "2024-04-15T10:04:41Z")

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Hi [@LJIMÉNEZ24](https://community.hubspot.com/t5/user/viewprofilepage/user-id/745415),

How exactly did you update the contacts to be marketing contacts (via bulk editing, workflow etc)? Can you share a screenshot of the error please? How exactly did you re-enroll the contacts?

Generally, I’d recommend placing a workflow action right before the marketing email send - as HubSpot has a workflow action “Set marketing contact”.

Best regards

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**Author:** ![LJIMENEZ24](https://avatars.discourse-cdn.com/v4/letter/l/9fc29f/32.png) [@LJIMENEZ24](https://community.hubspot.com/u/LJIMENEZ24)\
**Post date:** [April 17, 2024, 2:36pm UTC](https://community.hubspot.com/t/workflows-marketing-contact/104813/3 "2024-04-17T14:36:33Z")

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Hi Karsten, thanks for your reply.

The issue was that the contacts I uploaded trough import, were not set as marketing contacts before enrolling them to the workflow. Thus they were not able to receive the emails. When I realised, I made them marketing contacts but the first 3 emails of the workflow were never sent.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 17, 2024, 2:45pm UTC](https://community.hubspot.com/t/workflows-marketing-contact/104813/4 "2024-04-17T14:45:07Z")

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Hi [@LJIMÉNEZ24](https://community.hubspot.com/t5/user/viewprofilepage/user-id/745415),

In that case I would do the following:

- Create a list of contacts who received the emails already
- Clone your workflow
- In the enrollment criteria, exclude the list from the first step
- Make sure all contacts are marked as marketing
- Turn on the workflow

If you’re unsure about anything, please share a screenshot.

Best regards!