Currently, when using activity property filters in workflows & lists, we see “at least one associated activity...” Normally this is fine when you are expecting the same activity to meet all of the ‘and’ activity filters you have chosen. But what if you want to use activity filters that look at multiple activities, where each activity could meet any one of the activity filters you chose?
Right now, the way it works is that if you have, for example, a set of ‘and’ filters like this: “activity property > call > outcome > connected AND activity property > task > notes > is known”, this would mean that it is looking for one single activity that meets both of these filters. This is impossible and as a result, no contacts would meet this criteria. No single activity can be both a call and a task.
The current workaround is to create two lists: one list that contains one of the activity property filter alone. Then make another list with the other activity filter alone. Then make a third list that says the contact is a member of both lists. This way each of the first two lists looks at any activity that meets the filter criteria, and the 3rd list will be comprised of those contacts.