# Workflow triggered on page view

**URL:** <https://community.hubspot.com/t/workflow-triggered-on-page-view/103803>\
**Category:** CRM\
**Tags:** workflows, crm\
**Created:** [April 1, 2024, 8:04am UTC](https://community.hubspot.com/t/workflow-triggered-on-page-view/103803 "2024-04-01T08:04:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SZia9](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@SZia9](https://community.hubspot.com/u/SZia9)\
**Post date:** [April 1, 2024, 8:04am UTC](https://community.hubspot.com/t/workflow-triggered-on-page-view/103803/1 "2024-04-01T08:04:41Z")

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I have a problem making a simple workflow based on if a contact has viewed a page or not.

I essentially have just set a trigger if a contact views a specific page, and if so, one of their properties, is marked as something specific.  
For the example below, the contacts’ riding interest is marked as dressage.

 ![SZia9_0-1711958547066.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/5/c5238dfdcf6bf55ac1de90bd738c38cab610f62e.png)

But this isn’t working properly. The contact that I test out has not visited this page and yet still is erolled. Exactly is the case with all the other pages as well.

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 1, 2024, 8:09am UTC](https://community.hubspot.com/t/workflow-triggered-on-page-view/103803/2 "2024-04-01T08:09:00Z")

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Hi @SZia9,

I can see how this is misleading. HubSpot is now distinguishing between event triggers and refinement criteria. You haven’t specified refinement criteria - so the contact meets these non-existent refinements.

The enrollment check does however not test whether the contact meets the event triggers (read the right sidebar carefully, you’ll see how HubSpot distinguishes here). So if a contact meets the event triggers (not checked by the right sidebar) and also the refinement criteria (not specified, hence all green), they would enroll.

It’s misleading and I don’t like it but HubSpot now differentiates between event occurence (not checked as part of the workflow test feature) and additional refinement filters (checked as part of the workflow test feature).

 ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/c/dc5d1b77e3e044541c705e65e19d57beb7203b57.png)

Best regards!