# Workflow to send emails based on call status

**URL:** <https://community.hubspot.com/t/workflow-to-send-emails-based-on-call-status/12854>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** how-to\
**Created:** [February 7, 2019, 5:55pm UTC](https://community.hubspot.com/t/workflow-to-send-emails-based-on-call-status/12854 "2019-02-07T17:55:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![VictorArocho](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/victorarocho/32/21102_2.png) [@VictorArocho](https://community.hubspot.com/u/VictorArocho)\
**Post date:** [February 7, 2019, 5:55pm UTC](https://community.hubspot.com/t/workflow-to-send-emails-based-on-call-status/12854/1 "2019-02-07T17:55:14Z")

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can I set a workflow to an email based on the outcome status of a call

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**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [February 7, 2019, 10:33pm UTC](https://community.hubspot.com/t/workflow-to-send-emails-based-on-call-status/12854/2 "2019-02-07T22:33:31Z")

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**Q** : Can I set a workflow to an email based on the outcome status of a call?

**Short A** : Sure.

- see image

 ![hubspot-smart-lists-activity-call-status.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/2/e24ec62afb4645c7025ebb200e8be7a4900d46fe.png)

Help answer your question? If so, remember to accept this solution now.

Best,  
Frank

Author, the [_Perfect HubSpot_ Series](https://mfrankjohnson.com/blogs/marketing-lab/tagged/_featured/?utm_source=hs-forum)

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[MFrankJohnson.com](https://www.mfrankjohnson.com/?utm_source=hs-forum) | [Connect on LinkedIn](https://www.LinkedIn.com/in/mfjlabs)

 

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<div class="post-metadata">

**Author:** ![VictorArocho](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/victorarocho/32/21102_2.png) [@VictorArocho](https://community.hubspot.com/u/VictorArocho)\
**Post date:** [February 8, 2019, 1:30pm UTC](https://community.hubspot.com/t/workflow-to-send-emails-based-on-call-status/12854/3 "2019-02-08T13:30:50Z")

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Thank you this helped

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**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [February 8, 2019, 1:36pm UTC](https://community.hubspot.com/t/workflow-to-send-emails-based-on-call-status/12854/4 "2019-02-08T13:36:22Z")

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You’re welcome. Please mark as solved.