# Workflow that would pull contacts that error out in a sequence

**URL:** <https://community.hubspot.com/t/workflow-that-would-pull-contacts-that-error-out-in-a-sequence/68389>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** sequences\
**Created:** [November 2, 2022, 1:16pm UTC](https://community.hubspot.com/t/workflow-that-would-pull-contacts-that-error-out-in-a-sequence/68389 "2022-11-02T13:16:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![GBanza](https://avatars.discourse-cdn.com/v4/letter/g/9d8465/32.png) [@GBanza](https://community.hubspot.com/u/GBanza)\
**Post date:** [November 2, 2022, 1:16pm UTC](https://community.hubspot.com/t/workflow-that-would-pull-contacts-that-error-out-in-a-sequence/68389/1 "2022-11-02T13:16:31Z")

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Hello,

I need a work around for process behind doing a workflow that would pull contacts that error out in a sequence at the email step due to a bounce/no emails and put them into a separate sequence that only has calling steps.

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**Author:** ![bendonahower](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bendonahower/32/50849_2.png) [@bendonahower](https://community.hubspot.com/u/bendonahower)\
**Post date:** [November 2, 2022, 3:02pm UTC](https://community.hubspot.com/t/workflow-that-would-pull-contacts-that-error-out-in-a-sequence/68389/2 "2022-11-02T15:02:38Z")

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If you have Enterprise you can automatically enroll contacts in a sequence  
and what you’re asking is quite possible.  
If not, the best that you can do is to create an active list that would  
capture these people and enroll that list in a workflow that assigns the  
task to the contact owner to enroll them in the call only sequence.  
Note that emails that bounce are automatically disenrolled from a sequence,  
so the only step the owner would need to take is enrolling them in the  
correct sequence

> **[Unenroll contacts from a sequence](https://knowledge.hubspot.com/sequences/unenroll-from-sequence)**
>
> Contacts can be automatically unenrolled from a sequence, or you can manually enroll one or multiple contacts from a sequence.

If you need help implementing a solution, send me an email  
[ben@noboundsdigital.com](mailto:ben@noboundsdigital.com).  
PS. It’s a good idea to run emails through Zero Bounce or similar first and  
you’ll save yourself a lot of trouble downstream.