# Workflow Step Notes

**URL:** <https://community.hubspot.com/t/workflow-step-notes/846>\
**Category:** HubSpot Ideas\
**Tags:** workflows\
**Created:** [January 25, 2017, 11:17pm UTC](https://community.hubspot.com/t/workflow-step-notes/846 "2017-01-25T23:17:08Z")\
**Posts on this page:** 6\
**Page:** 3

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**Author:** ![MeganLegge](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/meganlegge/32/20466_2.png) [@MeganLegge](https://community.hubspot.com/u/MeganLegge)\
**Post date:** [September 3, 2020, 12:55pm UTC](https://community.hubspot.com/t/workflow-step-notes/846/41 "2020-09-03T12:55:16Z")

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Hi Everyone,

Workflow action Comments are now live to all customers 🎉

We’re actively working on adding @ mentioning capabilities to this feature, so keep an eye out for that coming soon.

We’re also working with other teams as HubSpot to enable a workflow-level commenting system, that’s not tied to any specific action, but rather references the workflow itself as a whole.

Follow up question for feedback: Currently, workflow action level comments will not carry over if a workflow is cloned. If anyone has thoughts about this (is that good? bad? why?) I’d love to hear more from you, please comment or send me a direct message.

Thank you!

Megan

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**Author:** ![cathylamberth](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cathylamberth/32/41549_2.png) [@cathylamberth](https://community.hubspot.com/u/cathylamberth)\
**Post date:** [September 21, 2020, 12:51pm UTC](https://community.hubspot.com/t/workflow-step-notes/846/42 "2020-09-21T12:51:40Z")

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Megan,

Thanks for the update on the progress of this feature.  
When I initially read your message, I thought not carrying the comments over when cloned makes sense, But as I began to think it through, I’m thinking that also cloning the comments and appending (clone) at the end like other cloned items could be helpful. If someone has taken the time to make comments/document aspects of the workflow and then clone that workflow there must be aspects of that workflow that will remain the same so the comments would be relevant. And, by appending (clone) the user would need to review and update as appropriate.

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**Author:** ![MeganLegge](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/meganlegge/32/20466_2.png) [@MeganLegge](https://community.hubspot.com/u/MeganLegge)\
**Post date:** [January 8, 2021, 2:31pm UTC](https://community.hubspot.com/t/workflow-step-notes/846/43 "2021-01-08T14:31:42Z")

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Hi all,

An exciting update for this feature! You can now add @ mentions when using comments on workflow actions, which will trigger notifications to the mentioned person.

 ![36114iDCFABC3CE7C2591B.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/0/0c75cc0e9e5a8f1469710503c6fb0935637d24cc.png)

Please let me know if you have any questions or feedback.

Best,

Megan

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**Author:** ![JStadsvold](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jstadsvold/32/33328_2.png) [@JStadsvold](https://community.hubspot.com/u/JStadsvold)\
**Post date:** [April 19, 2021, 2:32pm UTC](https://community.hubspot.com/t/workflow-step-notes/846/44 "2021-04-19T14:32:58Z")

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Yes! This would be extremely helpful for new team members who have not been around for the history of our existing workflows!

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**Author:** ![03874](https://avatars.discourse-cdn.com/v4/letter/0/c0e974/32.png) [@03874](https://community.hubspot.com/u/03874)\
**Post date:** [November 3, 2023, 6:01pm UTC](https://community.hubspot.com/t/workflow-step-notes/846/45 "2023-11-03T18:01:04Z")

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comments would be better if they operated more like stickynotes.

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**Author:** ![MichaelMa](https://avatars.discourse-cdn.com/v4/letter/m/b5ac83/32.png) [@MichaelMa](https://community.hubspot.com/u/MichaelMa)\
**Post date:** [September 30, 2026, 5:43pm UTC](https://community.hubspot.com/t/workflow-step-notes/846/46 "2026-09-30T17:43:33Z")

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Comments are nice but it would be lovely to allow us to add a description/notes to a Branch or Delay actions so it’s easier to see at a glance.

Current:

 ![image](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/1/01b7b03fef38e286acfea0b33343782144e16a22.png)

Eg, replace the description with your own custom one:

 ![image](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/8/5858fe61ca25b71fab8c04137f110a0e082bccfc.png)

Similarly for Delays. Eg:

 ![image](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/7/f7a806cad9f64213a6e14aa6f053733edf5563a6.png)

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