I created a workflow that updated all the Ticket Name into the following format “Ticket #TicketID-TicketCategory”. This also updated all the older ticket names as well. Is there any way to update the tickets back to their ticket names as added by customers?
Hi @PBarik,
Yes, it is, but it’s not fun. You can find a step-by-step instruction here: https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Reverting-Bulk-Property-Changes-by-Importing-Historical-Property/m-p/332929
Best regards!