Workflow Re-enrollment for when Contact Property is Unknown

HubSpot Ideas
1

It would be super helpful to allow for re-enrollment in a workflow where “contact property is unknown”.

Sometimes our properties clear out via the API sync and we need to re-enroll them back into the WF to update that property.

2

Hello, I am in the same position, but with the phone property, were you able to solve the problem and how did you solve it?

3

Hi HubSpot

We absolutley need this too - cannot believe that ‘Uknown’ property cannot be used as a renrollement trigger, seems so obvious & simple.

Thanks
Shaun

Seeff

4

We have the same issue.

A number of other phone properties (validity/line type, etc) need to be cleared when there is no longer a phone number (i.e. unknown).

Phone numbers change over time and trying to figure out a way to clear these fields based on the phone number no longer being there. Have other WFs that will repopulate the properties when a new phone number appears, but need these properties to be clear when there is no phone number configured.

Open to suggestions.