# Workflow not changing Contact Status

**URL:** <https://community.hubspot.com/t/workflow-not-changing-contact-status/118710>\
**Category:** Lists, Lead Scoring & Workflows\
**Tags:** workflows, marketing, best-practices, contacts\
**Created:** [October 18, 2024, 6:26pm UTC](https://community.hubspot.com/t/workflow-not-changing-contact-status/118710 "2024-10-18T18:26:41Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![SmartListGhost](https://avatars.discourse-cdn.com/v4/letter/s/bbe5ce/32.png) [@SmartListGhost](https://community.hubspot.com/u/SmartListGhost)\
**Post date:** [October 18, 2024, 6:26pm UTC](https://community.hubspot.com/t/workflow-not-changing-contact-status/118710/1 "2024-10-18T18:26:41Z")

</div>

I built out this workflow to mark unsubscribers as non-marketing, initially I fed them in through an active list but even though they all successfully got through the workflow they are all still labeled “Marketing”. Am I missing something here?

 ![Screenshot 2024-10-18 at 1.24.51 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/6/36d9b8daab8a1bdc3a6cab100e151c36c91389cb.png)

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 18, 2024, 7:37pm UTC](https://community.hubspot.com/t/workflow-not-changing-contact-status/118710/2 "2024-10-18T19:37:26Z")

</div>

Hi @SmartListGhost,

Setting contacts as non-marketing contacts only takes effect at the very beginning of the next month. These contacts are now scheduled to become non-marketing but they’ll remain marketing contacts until then.

> **[Understand marketing contacts](https://knowledge.hubspot.com/records/marketing-contacts)**
>
> Learn how to manage the number of contacts that count towards your contact tier and can work with your email marketing and ad targeting tools in HubSpot.

Best regards!
