Hi, I’m currently having a few issues with a workflow I’ve set-up. I want to recieve an email notification when either a re…

Hi @HannahSarsfield , Logging in the CRM would not have any effect here, contacts need to submit a form after accepting the c…

Hi @HannahSarsfield , This is what a workflow could look like, making sure that re-enrollment is enabled: [image] Could yo…

Hi Karsten, Thanks very much for this - I believe our tarcking code is installed. Is there a way to check this? Best, Han…

Sure @HannahSarsfield , when you go to the traffic analytics tool , does it show any data?

Hi Karsten, Yes it does. I can see here that we have had lots of website and LinkedIn visitors, but they haven’t been alert…

Hi @HannahSarsfield , Thanks for confirming! Re-enrollment alone will not do that, re-enrollment would make sure that you ge…

Hi Karsten, No problem at all. I have attached the screenshot below: [Screenshot 2021-08-04 at 11.06.27.jpg] I have teste…

Hi Karsten, I just want to quickly check whether you were able to help with the above? Thanks, Hannah

Hi @HannahSarsfield , Re-enrollment would only work on a generic page view, not specified by the number of times. (It’s not p…

Hi @HannahSarsfield , Could you specify how you tested this? For a contact to enroll, first of all they must be a contact in …

Workflow Issues

HannahSarsfield August 5, 2021, 4:11pm 10

Hey Karsten,

Yes I’ve tested it a couple of times and it doesn’t appear to be working?

The history tab is also blank at th moment.

Best,

Hannah

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