How does a workflow count goal completion after a contact has exited? We have several workflows set up with the same goal and…

Hi @ehenningsgaard , When a contact meets a goal after completing a workflow, this will not count towards the workflow’s goal…

I actually tested this today and it works as HubSpot states, that is, after exiting a workflow, you can convert. As you can s…

Hi @karstenkoehler ! I came across your answer here as I have the same problem as the author of the question and I was wonder…

Hi @Martyna , Thanks for bringing this back up. I just tested it to make sure and set up a workflow with a goal for a specifi…

Thanks for the answer @karstenkoehler ! But was there an email sent in your test WF? As only contacts that have also been sen…

Tested again, @Martyna , same behavior. Goal conversion rate still at 0% :slightly_smiling_face:

<a href="https://knowledge.hubspot.com/workflows/use-goals-in-contact-based-workflows#:~:text=when%20a%20contact%20is%20first%20enrolled%20in%20a%20workflow%2C%20hubspot%20checks%20if%20the%20contact%20meets%20the%20goal%20criteria.%20if%20they%20do%2C%20they%20will%20not%20be%20enrolled%20in%20the%20workflow%20and%20will%20not%20count%20towards%20the%20workflow's%20goal%20conversion%20rate." rel="noopener nofollow ugc">When a contact is first enrolled in a workflow, HubSpot checks if the contact meets the goal criteria. If they do, they will …

We see the same thing that HubSpot documentation states - Goals can be attributed after contacts excit a workflows. We are ru…

Workflow Goal Attribution

Marketing & Content Hub Lists, Lead Scoring & Workflows

larry_bird August 9, 2022, 9:08pm 7

Hey Karsten!

I have a question related to this. Does the goal completion rate exclude contact that already met the goal before entering the workflow?

Thank you!

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Workflow Goal Attribution

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