# Workflow for follow up

**URL:** <https://community.hubspot.com/t/workflow-for-follow-up/107208>\
**Category:** Sales Hub Tools\
**Tags:** crm\
**Created:** [May 15, 2024, 1:51pm UTC](https://community.hubspot.com/t/workflow-for-follow-up/107208 "2024-05-15T13:51:42Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![TChappell5](https://avatars.discourse-cdn.com/v4/letter/t/ce7236/32.png) [@TChappell5](https://community.hubspot.com/u/TChappell5)\
**Post date:** [May 15, 2024, 1:51pm UTC](https://community.hubspot.com/t/workflow-for-follow-up/107208/1 "2024-05-15T13:51:42Z")

</div>

Is there a way to utilize a workflow so if a user sends an email along with tracking that will add a Task to their to-do list to follow up if that email has not been opened in x amount of days? I can see how to add the email open as a trigger for a workflow, but not how to say “if NOT opened after 5 days” add this Task. Thanks!

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [May 15, 2024, 2:04pm UTC](https://community.hubspot.com/t/workflow-for-follow-up/107208/2 "2024-05-15T14:04:45Z")

</div>

Hi @TChappell5,

This is easiest done using workflow goals. You would simply enroll contacts when the email was sent, then add a delay for 5 days, then add the task.

Additionally, you would set up a workflow goal for “Recent sales email open date is less than 1 day ago”. [Use goals in contact-based workflows](https://knowledge.hubspot.com/workflows/use-goals-in-contact-based-workflows)

A sales email open would remove the contact from the workflow immediately, meaning they wouldn’t see the delay through to the end and to the task creation.

Best regards!

---

<div class="post-metadata">

**Author:** ![AToutant](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@AToutant](https://community.hubspot.com/u/AToutant)\
**Post date:** [May 27, 2024, 5:48pm UTC](https://community.hubspot.com/t/workflow-for-follow-up/107208/3 "2024-05-27T17:48:59Z")

</div>

can this be done for sequences also? if someone clicked on a link in a sequence that went to a document link, or a webpage blog, for example, can we get an automatic list of people who did this - or a task created to follow up?
