# Workflow Error Notifications

**URL:** <https://community.hubspot.com/t/workflow-error-notifications/1531>\
**Category:** HubSpot Ideas\
**Tags:** workflows\
**Created:** [April 7, 2017, 12:57am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531 "2017-04-07T00:57:06Z")\
**Posts on this page:** 1\
**Showing post:** 102

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**Author:** ![JHartnagle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jhartnagle/32/11795_2.png) [@JHartnagle](https://community.hubspot.com/u/JHartnagle)\
**Post date:** [December 8, 2023, 9:22pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/102 "2023-12-08T21:22:05Z")

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👋 Everyone,

Workflow Issue Notifications is now live for all Enterprise customers. You can **receive notifications of workflow issues**  **via**  **Slack, Email, Facebook Workplace, MS Teams, Mobile, Browser, or with In-app notifications** on a per workflow basis. As a result, less business critical workflows can continue to be managed through the workflows Needs Review tab, but users can receive notifications for higher priority workflow issues every time they occur, or after as set period of time defined by the user. Workflow notifications are available in Enterprise-level HubSpot portals.

Two steps are needed for an account to receive this notification: notification recipients need to be selected per workflow, and those recipients need to opt-in to that notification per channel.

For the first step, to turn on issue notifications for a workflow, users will go to **Workflows \> Settings and notifications \> Notifications** tab. Then they’ll set select the desired individuals or teams that will receive notifications for that workflow. Lastly, they’ll turn the **When Workflow Needs Review** toggle to **On**.

For the second step, in order for each of those recipient to receive this notification, they will need to opt-in to one or more notification channels. To do so, users will first go to **Settings \> Your preferences \> Notifications**. Then will select the tab for a notification channels **Email** , **Desktop** , or **Slack**.

Then, to opt-in for this notification within each desired channel, users will expand the **Workflows** accordion. Within that accordion, users will check the checkbox next to **When a workflow needs review**.

For more information on setting up user notifications, check out [this knowledge article](https://knowledge.hubspot.com/settings/how-to-set-up-user-notifications-in-hubspot).

Looking forward to hearing your thoughts and feedback on workflow issue notifications!

Best,

Jess

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_[View the full topic](https://community.hubspot.com/t/workflow-error-notifications/1531)._
