# Workflow Error Notifications

**URL:** <https://community.hubspot.com/t/workflow-error-notifications/1531>\
**Category:** HubSpot Ideas\
**Tags:** workflows\
**Created:** [April 7, 2017, 12:57am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531 "2017-04-07T00:57:06Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![Ben7](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ben7/32/97852_2.png) [@Ben7](https://community.hubspot.com/u/Ben7)\
**Post date:** [October 17, 2020, 12:17pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/41 "2020-10-17T12:17:19Z")

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Excel have been notifying of formula errors for 30 years. This is long overdue.

Please add me to the BETA list.

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**Author:** ![rwolupo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rwolupo/32/65918_2.png) [@rwolupo](https://community.hubspot.com/u/rwolupo)\
**Post date:** [November 16, 2020, 5:24pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/42 "2020-11-16T17:24:22Z")

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Oh yes … I would love this feature. After all, this data is already available, so this would be just one option to get notifications.

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**Author:** ![powernet](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/powernet/32/102945_2.png) [@powernet](https://community.hubspot.com/u/powernet)\
**Post date:** [December 2, 2020, 12:48am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/43 "2020-12-02T00:48:14Z")

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We just discovered our support tickets weren’t being sent to our support desk (this is the main part of our business) because of a workflow error. Would really love this feature!

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**Author:** ![AmeliaE](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ameliae/32/57633_2.png) [@AmeliaE](https://community.hubspot.com/u/AmeliaE)\
**Post date:** [December 14, 2020, 10:50pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/44 "2020-12-14T22:50:57Z")

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I’ve also just experienced this issue - an email connected to a workflow was deleted, the workflow was in error. We found it only through chance.  
Is this feature in your development plan now? It’s odd that the system can identify these errors but is not able to flag anyone.

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**Author:** ![shubhamnigam](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shubhamnigam/32/43872_2.png) [@shubhamnigam](https://community.hubspot.com/u/shubhamnigam)\
**Post date:** [January 7, 2021, 5:38am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/45 "2021-01-07T05:38:33Z")

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Please add me to the beta list

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**Author:** ![ANunez2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/anunez2/32/64675_2.png) [@ANunez2](https://community.hubspot.com/u/ANunez2)\
**Post date:** [January 13, 2021, 9:35pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/46 "2021-01-13T21:35:08Z")

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Please add me to the beta list

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**Author:** ![Rebecca\_Aprao](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rebecca_aprao/32/30597_2.png) [@Rebecca\_Aprao](https://community.hubspot.com/u/Rebecca_Aprao)\
**Post date:** [January 14, 2021, 11:31am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/47 "2021-01-14T11:31:31Z")

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Please add me to the beta list.

It’s very confusing when you try to find expected functionality in a platform, only to end up on the forum again! (In yet another thread discussing something that’s an ordinary, expected behaviour and just… isn’t in HubSpot, even though there’s plenty of other bells and whistles that were apparently more important to develop!)

It would be nice if HubSpot could perhaps consider taking a break from whatever roadmap they’ve developed, and take a look at what their existing customer base have repeatedly raised as being high priorities.

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**Author:** ![KellyWillis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kellywillis/32/84489_2.png) [@KellyWillis](https://community.hubspot.com/u/KellyWillis)\
**Post date:** [January 26, 2021, 4:59pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/48 "2021-01-26T16:59:47Z")

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It’d also be nice to be notified if a workflow is meeting an enrollment goal since sometimes there’s an issue with how you set it up that does not necessarily result in an error.

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**Author:** ![sharlener](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharlener/32/14477_2.png) [@sharlener](https://community.hubspot.com/u/sharlener)\
**Post date:** [February 22, 2021, 5:50pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/49 "2021-02-22T17:50:08Z")

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HubSpot needs a better notification system when things fail such as a workflow or a social post failed to send out. I would like to be a part of the beta.

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**Author:** ![rutger12345](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rutger12345/32/32858_2.png) [@rutger12345](https://community.hubspot.com/u/rutger12345)\
**Post date:** [March 12, 2021, 7:23am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/50 "2021-03-12T07:23:55Z")

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@jtremblay Considering the amount of comments on this thread I think this would be a great addition to the platform. We have to do a lot of fixing for our sales agents when one of our deals gets lost due to workflow errors. Not only annoying to spend the time on but it’s really hurting the eas of use for the sales agents and with that their perception of the platform. If a beta comes available I would love to enroll our accounts.

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**Author:** ![Kathdawson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kathdawson/32/99678_2.png) [@Kathdawson](https://community.hubspot.com/u/Kathdawson)\
**Post date:** [March 12, 2021, 5:04pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/51 "2021-03-12T17:04:40Z")

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Just searching for how I can set this up and found that its not possible yet.

We are having to maually check worflows for failed elements so automation here would be great!

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**Author:** ![Deborah](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/deborah/32/103281_2.png) [@Deborah](https://community.hubspot.com/u/Deborah)\
**Post date:** [April 7, 2021, 1:59pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/52 "2021-04-07T13:59:11Z")

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We as well need this. Please take it into consideration…

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**Author:** ![ErinHertz](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/erinhertz/32/22074_2.png) [@ErinHertz](https://community.hubspot.com/u/ErinHertz)\
**Post date:** [April 30, 2021, 4:38pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/53 "2021-04-30T16:38:04Z")

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It would also be helpful to know what the error is. When going through the workflows with “errors” there’s nothing that I can find that’s wrong with it.

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**Author:** ![lisibisi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lisibisi/32/84489_2.png) [@lisibisi](https://community.hubspot.com/u/lisibisi)\
**Post date:** [July 15, 2021, 8:46am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/54 "2021-07-15T08:46:36Z")

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This would be extremely useful to not miss out on leads syncing and updating to move on in the Buyer Journey.

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**Author:** ![andie-ryan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/andie-ryan/32/75439_2.png) [@andie-ryan](https://community.hubspot.com/u/andie-ryan)\
**Post date:** [July 22, 2021, 10:39pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/55 "2021-07-22T22:39:02Z")

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This would be really useful. Right now we’re relying on custom Slack notifications to notify us of any errors that could affect our workflows (e.g. when a company isn’t attached to a deal record) - but updating them requires dev time. Having an in-app option in Hubspot would greatly simplify this process.

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**Author:** ![MSaab](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/msaab/32/35926_2.png) [@MSaab](https://community.hubspot.com/u/MSaab)\
**Post date:** [August 11, 2021, 9:15am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/56 "2021-08-11T09:15:27Z")

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I think this is a very important feature that Zapier already offers for example. I don’t think I can check for each client account every day if there’s an error or something that went wrong. Clients could also lose so many leads, etc..

Please prioritize this request!

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**Author:** ![RvonEllerts](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rvonellerts/32/102861_2.png) [@RvonEllerts](https://community.hubspot.com/u/RvonEllerts)\
**Post date:** [August 27, 2021, 8:31am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/57 "2021-08-27T08:31:58Z")

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Defenitly need an alert function. Otherwise no use to this feature for me.

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**Author:** ![12345](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/12345/32/28756_2.png) [@12345](https://community.hubspot.com/u/12345)\
**Post date:** [September 22, 2021, 2:02pm UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/58 "2021-09-22T14:02:05Z")

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Please ADD!!!

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**Author:** ![sarasiguenza](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sarasiguenza/32/52876_2.png) [@sarasiguenza](https://community.hubspot.com/u/sarasiguenza)\
**Post date:** [October 27, 2021, 9:09am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/59 "2021-10-27T09:09:29Z")

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Hello!

I would like to be added to the beta list as well, please.

Also, could there be not only an alert system but a fallback option? So when anybody falls into an error - instead of going on with the flow and completing it - receives a pre-set outcome.

Thanks!

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**Author:** ![CCano](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ccano/32/25270_2.png) [@CCano](https://community.hubspot.com/u/CCano)\
**Post date:** [October 27, 2021, 11:03am UTC](https://community.hubspot.com/t/workflow-error-notifications/1531/60 "2021-10-27T11:03:35Z")

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This is a much needed feature for us. It will be great when it is developed! Knowing immediately when there is a system error, would help us to give our clients a better service, and it would save us so much time to avoid creating bottle neck in our follow up process. Thank you for considering it again on your roadmap!

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