Workflow Branches Based on Email Clicks

Hi @NBraden,

This sounds like your workflow should have two paths - one for contacts that enter it for the first time, one for contacts that go through for a second, third etc time.

You can easily adjust for this by adding a branch at the very beginning, checking whether the contact has completed the same workflow. If so, you would send them down branch that does not rely on the email clicks.

Best regards