# Workflow action

**URL:** <https://community.hubspot.com/t/workflow-action/87470>\
**Category:** APIs & Integrations\
**Tags:** python, developer-tools, sdk\
**Created:** [August 15, 2023, 2:14am UTC](https://community.hubspot.com/t/workflow-action/87470 "2023-08-15T02:14:57Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![roselleebarle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/roselleebarle/32/2490_2.png) [@roselleebarle](https://community.hubspot.com/u/roselleebarle)\
**Post date:** [August 15, 2023, 2:14am UTC](https://community.hubspot.com/t/workflow-action/87470/1 "2023-08-15T02:14:57Z")

</div>

Can anyone point me to the write resources so that I could add a workflow action available for all customers?

I want my app to show up here:

 ![Screenshot 2023-08-15 at 10.12.34 AM.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/1/11bd553355bfc3ad2f9b34b1e103013fb08c547f.png)

After spending several hours, i’m still confused. There is no UI to create these actions in my App listing page.

 ![Screenshot 2023-08-15 at 10.18.11 AM.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/0/0a84a3af54739fd793230dc1aee5b8633ee1eaa2.png)

---

<div class="post-metadata">

**Author:** ![coldrickjack](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/coldrickjack/32/6684_2.png) [@coldrickjack](https://community.hubspot.com/u/coldrickjack)\
**Post date:** [August 15, 2023, 6:34am UTC](https://community.hubspot.com/t/workflow-action/87470/2 "2023-08-15T06:34:35Z")

</div>

Hi @roselleebarle,

There is no way to create actions within the UI at present. In order to create these actions you need to leverage the [Custom Workflow Action API](https://developers.hubspot.com/docs/api/automation/custom-workflow-actions).

The first thing you need to do (which it seems you have done) is to create/register an app within the developer portal. Next you need to define your custom action by using “automation/v4/actions/ hapikey=YOUR\_HUBSPOT\_DEVELOPER\_API\_KEY”.

When you’ve successfully defined your action it will appear in any portal that has installed your app (gone through the OAuth flow).

I hope this helps.

---

<div class="post-metadata">

**Author:** ![roselleebarle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/roselleebarle/32/2490_2.png) [@roselleebarle](https://community.hubspot.com/u/roselleebarle)\
**Post date:** [August 15, 2023, 3:52pm UTC](https://community.hubspot.com/t/workflow-action/87470/3 "2023-08-15T15:52:08Z")

</div>

Hi @coldrickjack , I appreciate the response. I was able to finally setup the actions I needed via the API. I struggled finding where the actions end up once I publish them, turns out they don’t show up when you use the Form automation -- instead you have to work your way inside a workflow automation. Once the integration is installed, it shows up under “Available actions”.

---

<div class="post-metadata">

**Author:** ![SierraHoward](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sierrahoward/32/24189_2.png) [@SierraHoward](https://community.hubspot.com/u/SierraHoward)\
**Post date:** [February 19, 2025, 3:43am UTC](https://community.hubspot.com/t/workflow-action/87470/4 "2025-02-19T03:43:14Z")

</div>

Hi @roselleebarle , I’m the Product Manager for the custom actions API at HubSpot. Our team is currently working on a solution for this and I would love to set up some time to get your direct feedback. Sending you a follow-up message 🙂