Workflow - Ability to Create Notes

This would be great to have!

Our use case is below;

Apart from the sales generaded by sales team, there are self applied customers that go straigh to end stage in a pipeline. But, for the record we still need to update the conatct/ deal owners (someone in the sales team) based on the customer’s location etc. The sales person then need to be notified (possibly with a note in contact and deal) instructing them not to contact the customer as the business is already finalised. Communication channel for such cases is different.

I was looking to modify one of of our existing workflows to acheive this goal, and just realised ‘Add note’ feature is not available. Pretty frustating as it seems to be a basic.