# Work flow and Sequence integration

**URL:** <https://community.hubspot.com/t/work-flow-and-sequence-integration/54782>\
**Category:** Sales Email\
**Tags:** sequences, workflows\
**Created:** [April 11, 2022, 3:31pm UTC](https://community.hubspot.com/t/work-flow-and-sequence-integration/54782 "2022-04-11T15:31:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![AEdge](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@AEdge](https://community.hubspot.com/u/AEdge)\
**Post date:** [April 11, 2022, 3:31pm UTC](https://community.hubspot.com/t/work-flow-and-sequence-integration/54782/1 "2022-04-11T15:31:05Z")

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Hello,

I need help building a workflow that is based on a static list. The list contains prospects that will be sent 3 clustered sequences with 3-4 actions in each. The problem I am having is that the first sequence fires through the activities fine. For some contacts, it skips one of the sequences and goes to the third.

 ![AEdge_0-1649690815560.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/c/3ca1120c33269b82bd1f0b4e53c1dce708d24257.png)

 ![AEdge_1-1649690926240.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/f/ef138d618c2052b0273734532ab0c953aa11ee4a.png)

Wondering if someone can help me troubleshoot this. Not sure why they are enrolled in the 3rd sequence if the second has been completed yet.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 11, 2022, 5:35pm UTC](https://community.hubspot.com/t/work-flow-and-sequence-integration/54782/2 "2022-04-11T17:35:18Z")

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Hi @AEdge,

How long are these sequences? Do they consist of one email only? If a contact is still enrolled in a sequence when the delay in your workflow is over, that might cause the issue as contacts can only be enrolled in one sequence at once, see [here](https://knowledge.hubspot.com/sequences/enroll-contacts-in-a-sequence#enroll-multiple-contacts-in-a-sequence).

Also, HubSpot imposes fairly strict limits for sequences. For one, a maximum of three emails can be sent per minute, see [here](https://knowledge.hubspot.com/sequences/enroll-contacts-in-a-sequence#enroll-multiple-contacts-in-a-sequence). Depending on your subscription, there is also an overall limit for sequence emails, see [here](https://legal.hubspot.com/hubspot-product-and-services-catalog#Sales).

Can you double check whether you hit these limits? The workflow action history might provide some error messages:

 ![karstenkoehler_0-1649698511375.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/9/f98e998f2838f5a024ff49fb6f1685daef2f7e0c.png)

Best regards!

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<div class="post-metadata">

**Author:** ![AEdge](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@AEdge](https://community.hubspot.com/u/AEdge)\
**Post date:** [April 11, 2022, 6:06pm UTC](https://community.hubspot.com/t/work-flow-and-sequence-integration/54782/3 "2022-04-11T18:06:49Z")

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Hey Karsten thanks for the reply to answer your first question: no, they have 2-4 actions with a business day delay in between.

From the action data, I see that you are correct about the workflow creating an error due to contacts can only be enrolled in one sequence at once… Is there any known workaround?

 ![AEdge_0-1649699452585.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/d/5d60a42414f157195c8aa3e8f108afe62775c6db.png)

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 11, 2022, 6:59pm UTC](https://community.hubspot.com/t/work-flow-and-sequence-integration/54782/4 "2022-04-11T18:59:13Z")

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Hi @AEdge,

You could adjust the delay in the workflow to match the length of your sequence. That would be the easiest fix.

However, I wouldn’t recommend chaining multiple sequences like that. Sequences are meant to stop whenever a recipient replies. With multiple sequences, you would enroll a contact into a sequence again, although they might’ve replied to the first sequence already. It would be a safer option to create one master sequence instead of queueing multiple ones.

If you want to send a longer series of emails, regardless of whether a recipient replies or not, automated marketing emails might be a better option.

Best regards!

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<div class="post-metadata">

**Author:** ![AEdge](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@AEdge](https://community.hubspot.com/u/AEdge)\
**Post date:** [April 11, 2022, 7:01pm UTC](https://community.hubspot.com/t/work-flow-and-sequence-integration/54782/5 "2022-04-11T19:01:32Z")

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Thanks for the help!
