Thank you. But if you read my question - that is still causing the plug in to load everything in the largest conentful paint. My question above is not about delaying - after digging on my own I found that new suggestion in the help text behind the question mark on the chat option. I set it to 7 not 5 to try to solve. After that didn’t fix, I added a 25% page scroll as well. I dug onto other workarounds that other people have done and found the proposal to create a Javascript trigger for someone to click on something to activate the chat load instead. My question is if I do that, and use GTM for analytics and use the embed code only for all forms can I eliminate the plug in completely and still maintain full HS functionality on a WordPress site. Also, I understand why you gave your earlier answers that your are trying to solve for users not bots. But they are my users that I am solving for. As my software provider I need you to solve for the problems I am encountering in using your product. It’s the bots that control our SEO. If Google says our page doesn’t meet their score, then they throttle our appearance in search results. While this might have been an annoyance in the past, it is now critical. Solving for Google Chrome as judged by Google is the threshold that I expect my marketing software to be solving for.