# why the timezone is null?

**URL:** <https://community.hubspot.com/t/why-the-timezone-is-null/126864>\
**Category:** APIs & Integrations\
**Tags:** developer-tools, starter\
**Created:** [February 26, 2025, 8:53am UTC](https://community.hubspot.com/t/why-the-timezone-is-null/126864 "2025-02-26T08:53:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![VMourya](https://avatars.discourse-cdn.com/v4/letter/v/13edae/32.png) [@VMourya](https://community.hubspot.com/u/VMourya)\
**Post date:** [February 26, 2025, 8:53am UTC](https://community.hubspot.com/t/why-the-timezone-is-null/126864/1 "2025-02-26T08:53:59Z")

</div>

I wanted to fetch the timezone of hubspot users with this api:

[https://api.hubapi.com/crm/v3/objects/users/:userid?archived=false&properties=hs\_given\_name,hs\_internal\_user\_id,hs\_timezone,hs\_standard\_time\_zone](https://api.hubapi.com/crm/v3/objects/users/:userid?archived=false&properties=hs_given_name,hs_internal_user_id,hs_timezone,hs_standard_time_zone)

but getting null in the response. “hs\_standard\_time\_zone”: null.  
Please help me.

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [February 26, 2025, 5:57pm UTC](https://community.hubspot.com/t/why-the-timezone-is-null/126864/2 "2025-02-26T17:57:55Z")

</div>

Hey, @VMourya 👋 The property you mention is set in-app under Settings \> Users \> A\_SPECIFIC\_USER \> Edit working hours. If the checkbox for “Update time zone based on device location” this will be “null”.

I set up a quick test:

My User (checkbox enabled)

 ![CleanShot 2025-02-26 at 10.42.23 2@2x.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/b/db7a55b36cb8ad3a4487db994b89b9ffaf7f3877.png)

- Timezone specified

 ![CleanShot 2025-02-26 at 10.45.41 2@2x.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/a/a5b820d26a0d97ac7012eefa88f406654ae89ddb.png)

- Request using Postman

If you want to set this value programmatically when creating new Users, you can get all the values for this property from the Properties API

```lia-code-sample
curl --request GET \
 --url 'https://api.hubapi.com/crm/v3/properties/users/hs_standard_time_zone?archived=false' \
 --header 'authorization: Bearer YOUR_ACCESS_TOKEN'

```

Have fun building! — Jaycee
