At ShareSpace, it has always been crucial for us to efficiently structure data and keep track of deals and pipelines to further optimize our work of connecting Landlords and Tenants across the commercial real estate market.
Before HubSpot
Prior to moving to HubSpot, we lacked an all-in-one tool that could give us the desired structure in sales activities and adequate automation features. At the beginning of our journey, we managed all our sales processes via spreadsheets. As business developed, we decided to use a more sophisticated tool for deal management. Though there were initial talks about creating a proprietary real estate-oriented CRM, in the end, we chose to switch to HubSpot as our all-in-one solution for sales and marketing activities.
Why we chose HubSpot
What helped us make this decision was that HubSpot is known and highly regarded in the sales and marketing environment. We found it to be an intuitive and user-friendly solution for tracking data, while the marketing department found the email template feature, structured pipelines, and personal reminders especially beneficial in their day-to-day work. Lead scoring and sophisticated email automation tools were also very useful.
What is important to us at ShareSpace is that our customers are able to benefit from the personal and timely approach we are able to provide, and we’re able to do that thanks to HubSpot. We also purchased HubSpot’s Operations Hub as it contained many useful features.
What makes HubSpot special
Excellent customer support service is really a benchmark of this CRM. We received help from the HubSpot team via the live chat support when facing some problems with the API connections between various tools we were integrating with our HubSpot account.
Where we’re going with HubSpot
ShareSpace is currently established in Poland, Germany, Hungary, and the UK. We are the first and only end-to-end marketplace that matches businesses with traditional and flexible workplace providers, streamlining that process into 5 simple steps. Looking to the future, our plan is to continue using HubSpot and keep revolutionizing the real estate market in Europe.
Overall, HubSpot proved to be a fast adoption solution and a core element needed for our sales and marketing performance. What we would say to anyone considering using the HubSpot solutions is a genuine “Go for it!”. This tool can help you increase your performance and services, as it did for us!