# Why is admin access required for Product record customization?

**URL:** <https://community.hubspot.com/t/why-is-admin-access-required-for-product-record-customization/144584>\
**Category:** APIs & Integrations\
**Tags:** professional, starter\
**Created:** [January 6, 2026, 5:22am UTC](https://community.hubspot.com/t/why-is-admin-access-required-for-product-record-customization/144584 "2026-01-06T05:22:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Iffbld01](https://avatars.discourse-cdn.com/v4/letter/i/bbe5ce/32.png) [@Iffbld01](https://community.hubspot.com/u/Iffbld01)\
**Post date:** [January 6, 2026, 5:22am UTC](https://community.hubspot.com/t/why-is-admin-access-required-for-product-record-customization/144584/1 "2026-01-06T05:22:36Z")

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Record customization actions such as:

- Editing Product record layouts
- Managing or archiving properties
- Adding/removing property cards

require **admin-level permissions** because they affect all users and records.How can we know who is the admin of the account that we are using

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**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [January 6, 2026, 9:21am UTC](https://community.hubspot.com/t/why-is-admin-access-required-for-product-record-customization/144584/2 "2026-01-06T09:21:58Z")

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Hey @Iffbld01 and Happy New Year! 🌟  
Just to confirm, how would you like to identify the admin of our account, in the HubSpot interface or via API?  
Let’s consult our Top Experts: Hi [@sylvain\_tirreau](https://community.hubspot.com/t5/user/viewprofilepage/user-id/601366), @Anton and @evaldas do you have any insights to share with @Iffbld01, please?

Thanks so much in advance for your help!  
Have a brilliant day!  
Bérangère

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**Author:** ![evaldas](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/evaldas/32/69160_2.png) [@evaldas](https://community.hubspot.com/u/evaldas)\
**Post date:** [January 6, 2026, 8:57pm UTC](https://community.hubspot.com/t/why-is-admin-access-required-for-product-record-customization/144584/3 "2026-01-06T20:57:19Z")

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Hi @Iffbld01,

If you are looking to customize the view of a record, you may not necessarily need admin permissions. There are a few individual permissions that allow customizing that.

You can get to the accoutn users table by going to “Settings” and then “Users & Teams” in the left sidebar and select the user you want to edit.

When editing user permissions, under CRM \> CRM tools, there are toggles for “Custom views” and “Customize record page layout” that should be turned on:

 ![evaldas_0-1767732746003.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/3/354698d335ab37191c31828a39e0fd24e477bfd5.png)

In addition, you will need to go to “Commerce” and make sure that there are permissions to edit Products:

 ![evaldas_1-1767732910676.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/9/09a2b56e4de9661deca6712f36e103fc8a8c53b5.png)

If you don’t have access to the “Users & Teams” view or don’t have permissions to edit user permissions, then you will need to find who has those powers among the team you are working with and request to update.

The “Users & Teams” is also where you could see who the Super Admins are.

Hope this helps