Why does my WhatsApp template message show as "null" in the HubSpot preview?

I’m using WhatsApp templates inside HubSpot to send automated messages, but in the message preview, it shows as “null” instead of the actual message content (see screenshot). Has anyone experienced this? Is it an issue with how the templates are configured or a bug in the integration? I’d appreciate any insights!

Thanks in advance!

Iscrisvesu_0-1747213124496.png

Hi, @Iscrisvesu :waving_hand: Thanks for your question. Can you share any additional details about your setup or the error? Hey, @JessicaBaskey @Lucila-Andimol do you have any additional troubleshooting steps or suggestions you can share with @Iscrisvesu?

Thank you! — Jaycee