Hello,
Does anyone know how to stop hubspot from unscribing me? When I send emails from hubspot, I include my email in the list, my colleagues do the same with no problems at all, but mine keeps unsubscribing itself. For example, this morning I checked I was subscribed, I sent an email and it came through no problem, when I sent another later in the day it wouldn’t send to me as I’ve apparently ‘unsubscribed from all emails’ but I haven’t!!
. Noone can work out why it’s doing it and it’s not doing it to them.
Thanks
Sarah
Hi @SarahHorn,
When you check your contact’s messaging preferences (Manage your contacts' messaging subscriptions), what does the “History” tab say? In that history tab, you would see what caused an opt-in or opt-out.
Best regards
Under explanation, some say: Manage Preferences, starter, others do not have an explanation. I keep opting in, but it opts me back out again automatically?
@SarahHorn can you please share a screenshot?
@SarahHorn that looks very strange. If you’re on a paid subscription, I’d recommend reaching out to HubSpot support directly. Are you?
Hi,
Sorry i’ve no idea, I’ll find out. I was on the hubspot chat and they said to go onto this community site 
Hi Sarah, were you able to find any resolution for this? We’re having the same issue and seeing “Manage Preferences” as well.