# Why can't I attach documents to emails

**URL:** <https://community.hubspot.com/t/why-cant-i-attach-documents-to-emails/43696>\
**Category:** Sales Hub Tools\
**Tags:** starter\
**Created:** [September 12, 2021, 5:13pm UTC](https://community.hubspot.com/t/why-cant-i-attach-documents-to-emails/43696 "2021-09-12T17:13:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![RFarr](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rfarr/32/78108_2.png) [@RFarr](https://community.hubspot.com/u/RFarr)\
**Post date:** [September 12, 2021, 5:13pm UTC](https://community.hubspot.com/t/why-cant-i-attach-documents-to-emails/43696/1 "2021-09-12T17:13:38Z")

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When i am sending an email i clikc on the paperclip icon. Then select “choose existing”. It gives me a list of all my branding files. But shouldn’t also present a list of all my Stored documents under Sales\>Documents ?

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [September 13, 2021, 5:46am UTC](https://community.hubspot.com/t/why-cant-i-attach-documents-to-emails/43696/2 "2021-09-13T05:46:16Z")

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Hi @RFarr ,  
The documents in HubSpot is for a different purpose. The document you are uploading in the sales \> Documents, you can share them with your contacts by creating a shareable link. Check thsi article [here](https://knowledge.hubspot.com/documents/use-documents).  
In email, when you click the paperclip icon, the files you will see are the files from Marketing \> Files and templates \> Files.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.  
Thanks and Regards.

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**Author:** ![ALake2](https://avatars.discourse-cdn.com/v4/letter/a/8e8cbc/32.png) [@ALake2](https://community.hubspot.com/u/ALake2)\
**Post date:** [May 2, 2024, 2:56pm UTC](https://community.hubspot.com/t/why-cant-i-attach-documents-to-emails/43696/3 "2024-05-02T14:56:38Z")

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This would be a useful addition as we are often requested to send documents to customers as they do not just want a link. We therfore have to attach from our in house system, it would be nice to be able to use Hubspot as a central repository for documents to allow some document control system
