I’m attempting to setup custom properties for our contacts. We supposedly have 10 and have only used 4 but the system is graying out the option and says we’ve hit our max. I’ve deleted a few, the button allows me to click on it for a moment, but then when I go to save it, I get an error. I don’t know what else it could be but a bug but there’s nowhere to submit a bug report and the person in the chat bot did not help me at all as she apparently only handled sales and told me to post here. Any help or guidance would be greatly appreciated!
HI, Heather2!
Which hub and sheet do you adapted?
And I wonder Breeze Asistant help you to resolve issues quickly…
Hi @Heather2,
Typically, there are properties sitting in the archived tab or someone in your portal might have created custom properties on other objects:
Can you confirm that you have checked all objects and all archived tabs are empty?
Best regards
Hi Karsten, yes, there are a few in company properties as well. This is helpful but I’m wondering why when I removed one, went into archive and fully deleted it, shouldn’t that free up a space?
@Heather2 yes, theoretically it should - there might be delay behind or HubSpot might actually (unintuitively) count the number of created properties over time, not the ones currently in use.