Who can view the "Never log list"

Hi everyone,

I have been looking for a way to block email correspondence from certain contacts who are meant to be secret from other teams on HubSpot.

After googling this issue, I decided to add all these contacts to our “Never log list”.

However, this made me think: Can other users (without super admin permissions) see this list?

Again this list of contacts is very sensitive and I don’t want them or their email addresses ebing visible to any on HubSpot apart from Super admins.

TDRL: Can users apart from Super admins see my company’s “never log list”

@HRich short answer is yes, the never log list is available to non-super admins. It’s a public setting.

Thanks Danmoyle,

As a follow up, what alternative approach would you take to this problem:

How can I stop logging a contact’s emails without putting them on a never log list?

I still want to have them on HubSpot, so I can send them marketing emails, but I want to stop one-one emails from appearing

Honestly, if they exist in your portal as a contact record, then people can see them and know who they are. Adding them to the never log list won’t add any additional information not already available to users.

In my experience, folks don’t even realize the never log list exists, so it’s hughly unlikely they’ll even see it. So in my opinion, if you want to make sure 1-to-1 emails aren’t logged but you want them to get marketing emails, adding them to the never log still works.

Hi @HRich , this is now in BETA. https://knowledge.hubspot.com/account/partition-your-hubspot-assets. The functionality is currently in beta, list partitioning is exclusive Enterprise subscriptions.

[Live] Lists Team Permissions Security Updates

13 jul. 2023

What is it?

For customers enrolled in the Beta for Asset Permissioning- Lists, two security updates ensure the right individuals can access the right lists:

1. Consistency in filtering outside the lists tool: Users who see a limited set of lists, based on their team assignment, will only see those same lists across tools where lists can be filtered on. These include e-mail, workflows, reports, and the Contacts and Companies page.

2. Only Super Admins can assign a list back to All Teams. When a list is assigned to a team, members of that list are limited to records that have an owner inside that team (learn more about record ownership here). We have limited this functionality to super-admins because assigning a list back to All Teams enrolls all members who meet the list criteria, regardless of the owner.

Why does it matter?

As an admin, you want to be sure that users only see and use the data that are relevant to their role.

How does it work?

Assigning to a Team:

1. Click any list or various lists and select ‘Assign Teams’

2. Select the team you want to assign a list to. Super admins can select any team while users in specific teams can select any of the teams they are on. You will now see the names of the lists you’re assigning, if they’re being used in other assets, and more details about what occurs when assigning a list.

3. Assigning a list back to All Teams will be blocked for non Super Admins

Who gets it?

Marketing Enterprise, Sales Enterprise, and Service Enterprise enrolled in the Private Beta for Lists Team Permissions.