# where do i start from

**URL:** <https://community.hubspot.com/t/where-do-i-start-from/149961>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** crm, free\
**Created:** [June 3, 2026, 5:15am UTC](https://community.hubspot.com/t/where-do-i-start-from/149961 "2026-06-03T05:15:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![DOlabode](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@DOlabode](https://community.hubspot.com/u/DOlabode)\
**Post date:** [June 3, 2026, 5:15am UTC](https://community.hubspot.com/t/where-do-i-start-from/149961/1 "2026-06-03T05:15:04Z")

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Good Morning,  
i’m just going entering into the customer service world and i need help with the right certifictions to help position me better in the job market and career. Although i have experience in this field, but not professionally. Thinking its a certifcation on its own, i tried searching Customer Service Certification on hubspot but i got results of so many certifications that i dont even know which is relevant to my course. Id greatly appreciate any advice or recommendation pls. Thanks

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 3, 2026, 5:17am UTC](https://community.hubspot.com/t/where-do-i-start-from/149961/2 "2026-06-03T05:17:57Z")

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Hi @DOlabode,

You’re right - there isn’t a dedicated customer service certification. If you’d like to better understand HubSpot’s customer service tools, the closest match would be the service hub software certification: [https://academy.hubspot.com/courses/hubspot-service-software](https://academy.hubspot.com/courses/hubspot-service-software)

Which aspects of customer service would you like to skill up on? If you share a few bullet points, maybe I can recommend other certification courses.

Best regards