I still don’t know WHERE to find the attachments. They don’t seem attached to the email in hubspot.

@FrancineS Is your Gmail connected to HubSpot? Or your Outlook? Whichever is your HubSpot connection is where the attachment…

@FrancineS in the contact record, there’s an associated object for attachments. Are you seeing this? [danmoyle_0-1691412284…

No I don’t see anything called attachments.

@FrancineS you don’t see that in the right sidebar of the Contact records? Here’s where you can customize the right sidebar o…

@FrancineS so what I would do is test it. Are you sending attachments from your email client like Gmail or Outlook? You’ll w…

I thought attachments to emails would automatically be saved with the contact when I selected log email. But it seems I have …

@FrancineS You have to attach/upload them to the email, yes. But when you attach the attachment, it does log it. I’ve just te…

I usually select emails and through the hubspot add in, I log them to the contact. I don’t want every single email to be logg…

@FrancineS That sounds like a Support question, then. When you click “log email” and add an attachment, it should do just tha…

Well I sent an email from gmail to my outlook email WITH an attachment. I opened the email in outlook and logged it to my con…

Where are emails attachments from logged email conversations stored

FrancineS August 7, 2023, 12:54pm 5

ok I do see attachments on the RIGHT side ( I was looking on the left), however my email attachments are not showing up t here

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