When I open my ticket overview all tickets are suddenly gone!

[dannybogers]

There were over 70 tickets in here yesterday!

[Bryantworks]

Hey @dannybogers,

Can you verify that your user permissions didn’t change so that you can only see tickets you own or you don’t currently have any other filters showing?

[dannybogers]

Hi Chris,

Thank you for your swift reply. I am superadmin so you should say I have all the rights I need to view all my tickets. As far as I can see there are no filters applied. The strange thing is when I look at my service dashboard that the stats are still there.

[dannybogers]

Hi Chris,

When I used the dropdown menu of the pipelines and switched between “All Pipelines” and the only pipeline the page suddenly showed all tickets. So for now I believe the issue is resolved. Still strange though that not all tickets were showing in the first place.

[Bryantworks]

Glad you got it resolved!