Was on a team that was trialing AI dialers.
1. Very engaging AE and Customer Success Rep both invested in our ability to see results. Even helped by looking up prospects Direct Lines. Got to know each team member individually.
2. AE wasn’t engaging. The whole team couldn’t start the trial on the same day. The product was glitchy and didn’t have as smooth UX. We were actually more excited about this product and it was significantly more affordable than what we went with.