1). One time, I was looking for a Spa where all I had to do was just Walk-in as opposed to booking an appointment, I finally found one, and their time management skills were fantastic as the wait time was not for long, they handled the Walk-in customers without letting it cause frictions with their customers that had already booked an appointment, this made me refer a lot of people to them, and I am so glad to see that till now the Spa company is still flourishing in terms of growth.
2). A Wifi company I once patronized had a habit of always going off at a particular time of the day without prior warning to their customers, no messages or emails of any kind, and to make matters worse, to reach their customer care line during this downtime was not possible, the wait time for the response seemed endless, so I had to get an alternative whenever the downtime was in, pending when their services got restored, eventually, I stopped using their WiFi service completely, and even when they started calling, and trying to fix things, I could never imagine myself using their services ever again.