# When a contact unsubscribes????

**URL:** <https://community.hubspot.com/t/when-a-contact-unsubscribes/42050>\
**Category:** CRM\
**Tags:** professional\
**Created:** [August 9, 2021, 9:19pm UTC](https://community.hubspot.com/t/when-a-contact-unsubscribes/42050 "2021-08-09T21:19:20Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ASchultz4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aschultz4/32/53612_2.png) [@ASchultz4](https://community.hubspot.com/u/ASchultz4)\
**Post date:** [August 9, 2021, 9:19pm UTC](https://community.hubspot.com/t/when-a-contact-unsubscribes/42050/1 "2021-08-09T21:19:20Z")

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When a contact unsubscribes from an email that is sent out in a campaign does it unsubscribe them in all future emails or just the future emails in that specific campaign?

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**Author:** ![ssrussy](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ssrussy/32/93846_2.png) [@ssrussy](https://community.hubspot.com/u/ssrussy)\
**Post date:** [August 9, 2021, 10:53pm UTC](https://community.hubspot.com/t/when-a-contact-unsubscribes/42050/2 "2021-08-09T22:53:19Z")

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Hi @ASchultz4! Unsubscribed contacts are automatically removed from future campaigns until they opt back in or are manually added again. Here’s hoping it was helpful 🙂

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**Author:** ![ASchultz4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aschultz4/32/53612_2.png) [@ASchultz4](https://community.hubspot.com/u/ASchultz4)\
**Post date:** [August 10, 2021, 12:49pm UTC](https://community.hubspot.com/t/when-a-contact-unsubscribes/42050/3 "2021-08-10T12:49:35Z")

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Thank you! I was hoping it was only from that campaign 😁

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [August 10, 2021, 3:28am UTC](https://community.hubspot.com/t/when-a-contact-unsubscribes/42050/4 "2021-08-10T03:28:06Z")

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Hi @ASchultz4,

This depends, if they unsubscribe from **all** email, HubSpot will automatically exclude them from all emails in the future.

If they click on the “Manage preferences” link at the end of one of your emails and unsubscribe from a **specific** subscription type (e.g. “Marketing information”), they are potentially still eligible for emails from you – just not emails sent with the “Marketing information” subscription type. (The subscription type is something that you always select in the _Settings_ tab of the email editor.) In that case HubSpot will only exclude them from emails sent with this subscription type.

More info here: [Manage your contacts’ email subscriptions](https://knowledge.hubspot.com/contacts/manage-your-subscription-preferences-and-types)

Let me know if you have any follow-up questions!

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<div class="post-metadata">

**Author:** ![ASchultz4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aschultz4/32/53612_2.png) [@ASchultz4](https://community.hubspot.com/u/ASchultz4)\
**Post date:** [August 10, 2021, 12:55pm UTC](https://community.hubspot.com/t/when-a-contact-unsubscribes/42050/5 "2021-08-10T12:55:01Z")

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Thank you! I was hoping it would just unscubscribe them from that campaign but I think we have just unscubscribe instead of manage preferences so that may help. Thanks

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [August 10, 2021, 2:16pm UTC](https://community.hubspot.com/t/when-a-contact-unsubscribes/42050/6 "2021-08-10T14:16:41Z")

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Hi @ASchultz4 ,  
If someone has opted out of your emails. Then he/she has unsubscribed from all your marketing emails and you cannot send any further emails to them until and unless a resubscribe email needs to be sent.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.  
Thanks and Regards.