# Whatsapp integration

**URL:** <https://community.hubspot.com/t/whatsapp-integration/77967>\
**Category:** Marketplace Apps\
**Tags:** free\
**Created:** [March 24, 2023, 4:09pm UTC](https://community.hubspot.com/t/whatsapp-integration/77967 "2023-03-24T16:09:28Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MDorado](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@MDorado](https://community.hubspot.com/u/MDorado)\
**Post date:** [March 24, 2023, 4:09pm UTC](https://community.hubspot.com/t/whatsapp-integration/77967/1 "2023-03-24T16:09:28Z")

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Hello,

We just suscribed into a program for whatsapp integration in hubsbot, called Niswey.

[WhatsWey - HubSpot WhatsApp Integration | Niswey](https://www.niswey.com/whatswey-hubspot-whatsapp-integration?utm_campaign=WhatsWey&utm_medium=email&_hsmi=248268629&_hsenc=p2ANqtz-9LQpRJZ3J0OTv6LYTekyu_HsoGVF7C3p126CQBGM2j8Pnq7Lx61z0oBPrOS_mGQbF0FmORCt2RLqVV0_CIbS3rgFlmkA&utm_content=248268629&utm_source=hs_automation)

However, I’m not being able to log the whatsapps automatically… Im logging everything manually.

Could you help us, so that it can start showing everything (all the whatsapp messages) automatically?

Thanks!

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**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\
**Post date:** [March 29, 2023, 5:38pm UTC](https://community.hubspot.com/t/whatsapp-integration/77967/2 "2023-03-29T17:38:26Z")

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Hi @MDorado,

Thank you for reaching out to the Community!

I’m not familiar with the WhatsApp integration by Niswey, but according to[their documentation](https://ecosystem.hubspot.com/marketplace/apps/marketing/live-chat/niswey) you should be able to receive and record all incoming messages automatically. I’d recommend reinstalling the integration first, but if that won’t help, you can file[a support ticket with Niswey here](https://share.hsforms.com/1Is0DNg6XS8yM6PgC4VVVuA1mb0n).

Thanks,

Mia, Community Team
