I am just setting up Whatsapp in Hubspot as a means to make our life easier by avoiding setting up an SMS system and I can’t believe it’s turning out to be even more complicated. For one Hubspot seems to avoid a great opportunity to help its users find out an actual way to collect this consent. It’s completely unclear how this should be done. If we can’t send a template asking people if they want to get updates via Whatsapp and confirm their consent that way, how the heck can we actually ask them beyond opting them in manually (which is a no go, what’s the point of paying for a 10k$ automation system if we have to do things manually in the end). And Click to Chat is very limited. This option only prepares a message to be sent by the person and doesn’t actually guarantee the person will finish opting in.