I just created a developer account to try and connect the two, but all this does is sync the email, names and numbers and not much else. How do I get my tickets to show up inside of HubSpot so our team can login and see them? I figured it would at least create activities that say when a ticket is open, closed, etc.
Hi @BradDRS,
You’re probably referring to the two-way Zendesk integration using data sync?
There is a separate HubSpot certified app for Zendesk which adds support ticket activity to the HubSpot CRM timeline, you can find it here.
Best regards!