Inbound sales are different because the whole goal of inbound sales is to provide a human and holistic experience. Today, we find a lot of shopping and sales are done online with a few clicks, inbound sales are about developing a relationship with the customer that you are selling to and understanding how you fit into their solution of their problem. As an inbound salesperson, it is our job not just to lay the product out there for the right customer to find but to research which customers we believe we can help along with finding solutions to customers’ problems while developing a relationship with those customers and providing a good customer service experience.