What lifecycle stage do you assign churned clients

@Mhpoulsen HubSpot provides default life cycle stages and those cannot be changed. You always have an option to create a custom field for life cycle stages according to your business need and start using that field instead of the default HubSpot field.

You can create a custom field say “Live_life_cycle_stages” and have all the stages you want to move these leads into. Mostly for the churned customers, companies uses “Recycled” bucket.

Please let me know if that works. If yes, please mark this as a solution so other users can read and adopt this.

Regards,

Kapil Arora