It just doesn’t stack up,
Points 1 and 2 touting low usage on a tool they don’t seem to maintain and that uses data they collect anyways is very weird… Surely the cost of support/leaving it was next to null?
Point 3 about GDPR really isn’t clear, and if used as an excuse needs to be elaborated more thoroughly, because using that simple explanation and logic they should just give up providing any analytics…
Beginning to feel jaded about a tool we haven’t even finished setting up!
C.