what data is tracked on non-marketing contacts

Smart CRM & Sales Hub CRM
1

Hi Community,

We have customers in various deal stages that do not need our mass eDMs, but will have more 1-1 meetings, calls and emails.

If we add them as a contact and automatically tag them as non-marketing (via a workflow), will their non-marketing activities be logged?

in other words, can these people be non-marketing contacts, but things like meetings, calls, and emails be logged in the “activity” section of the contact (manually or by the MS Calendar integration)?

2

Hi @TK32_EEC,

@TK32_EEC wrote:

in other words, can these people be non-marketing contacts, but things like meetings, calls, and emails be logged in the “activity” section of the contact (manually or by the MS Calendar integration)?

Yes :slightly_smiling_face: – marketing contact status, in short, is required for sending marketing emails and ads audiences, see here: Understand marketing contacts

Anything that’s not listed under the link / above will work without marketing contact status.

Best regards!