How can you handle or organize a big contact list in HubSpot without paying for extra contacts?
Hi @Suheb,
HubSpot lets you decide which contacts count towards that limit and which don’t: Set contacts as non-marketing
Typically, it’s best to create one workflow that marks contacts as non-marketing contacts if they’re not eligible to receive marketing emails. In this workflow, you’d enroll contacts when:
- Unsubscribed from all email = True OR
- Invalid email = True OR
- Email hard bounce reason is known OR
- Email is unknown OR
- Email domain is any of [competitors, temporary email addresses, test email addresses etc.
On top of that, you would of course add any additional contact groups from your CRM which will not receive marketing emails, e.g. unengaged contacts.
The workflow will flag the contact to be marked as non-marketing contact at the beginning of the next month.
Lastly, make sure to regularly review where you stand in terms of your limit to avoid surprises: Manage your HubSpot subscription
Best regards