# Welcome Workflow

**URL:** <https://community.hubspot.com/t/welcome-workflow/138457>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** workflows\
**Created:** [August 22, 2025, 2:31pm UTC](https://community.hubspot.com/t/welcome-workflow/138457 "2025-08-22T14:31:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![evs949](https://avatars.discourse-cdn.com/v4/letter/e/96bed5/32.png) [@evs949](https://community.hubspot.com/u/evs949)\
**Post date:** [August 22, 2025, 2:31pm UTC](https://community.hubspot.com/t/welcome-workflow/138457/1 "2025-08-22T14:31:08Z")

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Hello,  
In a workflow where the user fills out a form and I send them a welcome email, we insert a delay and then I want to target those contacts who have not made a purchase in the last x days (delay time) and have received the first email.

How should I configure the branching? Is the date of the last order greater than x days ago and has the first email been sent?

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [August 22, 2025, 2:34pm UTC](https://community.hubspot.com/t/welcome-workflow/138457/2 "2025-08-22T14:34:59Z")

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Hi @evs949,

I would use workflow goals for this: [Use goals in contact-based workflows](https://knowledge.hubspot.com/workflows/use-goals-in-contact-based-workflows)

In the workflow goals, specify that there is an associated deal that is closed won with close date less than X days ago. You can access deal fields by adding a filter, then changing the “Filtering on” dropdown to deals.

The same could of course be done after a delay in a branch.

Best regards!