# Website not opening after linking domain

**URL:** <https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413>\
**Category:** Blog, Website & Page Publishing\
**Tags:** free\
**Created:** [June 30, 2024, 8:29am UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413 "2024-06-30T08:29:21Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![VSharma23](https://avatars.discourse-cdn.com/v4/letter/v/d9b06d/32.png) [@VSharma23](https://community.hubspot.com/u/VSharma23)\
**Post date:** [June 30, 2024, 8:29am UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/1 "2024-06-30T08:29:21Z")

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I had created a a free website on Hubspot and the webpages were live. I recently bought a domain from Zoho and linked it up with Hubspot. However, since linking up, the website doesn’t open and shows that "

# This page is unavailable.

If you believe this is a mistake, please contact the website owner." error.

There are no issues with the SSL certificates or the domain. However, it is confusing as to why the website cannot open. Kindly help.

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [June 30, 2024, 12:03pm UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/2 "2024-06-30T12:03:47Z")

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Hi @VSharma23 can you please share the URL you’re expecting to be live?

Also, can you please check here:

Settings \> Content \> Domains & URLS \> Language Settings tab and share a screenshot of your language settings please

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**Author:** ![VSharma23](https://avatars.discourse-cdn.com/v4/letter/v/d9b06d/32.png) [@VSharma23](https://community.hubspot.com/u/VSharma23)\
**Post date:** [June 30, 2024, 2:01pm UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/3 "2024-06-30T14:01:11Z")

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Hi @Jnix284

Here is the url to be opened: [https://www.deltagroupzero.club](https://www.deltagroupzero.club)

And here are the language settings

 ![domain_issue.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/0/9034291e1f9c87725e118a80559a122f049abafa.jpeg)

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**Author:** ![Ben\_M](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ben_m/32/2679_2.png) [@Ben\_M](https://community.hubspot.com/u/Ben_M)\
**Post date:** [June 30, 2024, 2:20pm UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/4 "2024-06-30T14:20:54Z")

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Does your page have a slug? In Hubspot, the homepage is not allowed to have a slug and the value should be blank. This would be found in the page settings.

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [June 30, 2024, 2:24pm UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/5 "2024-06-30T14:24:17Z")

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@VSharma23 the language settings look correct, as [@Ben\_M](https://community.hubspot.com/t5/user/viewprofilepage/user-id/87451) mentioned if your home page has text in the content slug box then it prevents the root domain from being your home page. I checked /home and it still said unavailable - but also it’s not a 404 error, which would indicate the page isn’t available, it’s a server error which likely means that the DNS hasn’t fully propogated.  
Did you connect the DNS more than 24-48 hours ago?

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<div class="post-metadata">

**Author:** ![VSharma23](https://avatars.discourse-cdn.com/v4/letter/v/d9b06d/32.png) [@VSharma23](https://community.hubspot.com/u/VSharma23)\
**Post date:** [July 1, 2024, 3:32am UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/6 "2024-07-01T03:32:41Z")

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@Jnix284, there is no slug in the url for the homepage or any page. So I dont think that would be an issue. And yes, I believe 48 hours have elapsed since I connected the domain.

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [July 10, 2024, 10:45pm UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/7 "2024-07-10T22:45:22Z")

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UPDATE from HubSpot Support (ticket #15668088) 1:30 PM CDT

The engineering team deployed a fix to the system this morning that resolved the issue, this should also help the majority of portals that were experiencing this issue.

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<div class="post-metadata">

**Author:** ![VSharma23](https://avatars.discourse-cdn.com/v4/letter/v/d9b06d/32.png) [@VSharma23](https://community.hubspot.com/u/VSharma23)\
**Post date:** [July 1, 2024, 3:30am UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/8 "2024-07-01T03:30:41Z")

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No [@Ben\_M](https://community.hubspot.com/t5/user/viewprofilepage/user-id/87451), there is no slug in the homepage.

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**Author:** ![VSharma23](https://avatars.discourse-cdn.com/v4/letter/v/d9b06d/32.png) [@VSharma23](https://community.hubspot.com/u/VSharma23)\
**Post date:** [June 30, 2024, 2:05pm UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/9 "2024-06-30T14:05:16Z")

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Hi,  
Sure. The url to be active is: [https://www.deltagroupzero.club](https://www.deltagroupzero.club)  
Attaching language settings screenshot below:

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<div class="post-metadata">

**Author:** ![VSharma23](https://avatars.discourse-cdn.com/v4/letter/v/d9b06d/32.png) [@VSharma23](https://community.hubspot.com/u/VSharma23)\
**Post date:** [July 1, 2024, 5:17am UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/10 "2024-07-01T05:17:55Z")

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Okay, @Jnix284 and [@Ben\_M](https://community.hubspot.com/t5/user/viewprofilepage/user-id/87451), I changed the page language settings (for each webpage) to English and then the website started loading. So I guess apart from the overall domain language settings, one must also update the page language. As of now, the website is working fine. Thank you for your assistance!

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<div class="post-metadata">

**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [July 1, 2024, 12:10pm UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/11 "2024-07-01T12:10:27Z")

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Hi @VSharma23 that’s correct, if you’ve set a language on an individual page, it will also add the language slug to that individual page. I’m glad you got to the botoom of it!

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**Author:** ![icyshak](https://avatars.discourse-cdn.com/v4/letter/i/7ba0ec/32.png) [@icyshak](https://community.hubspot.com/u/icyshak)\
**Post date:** [May 5, 2025, 10:35pm UTC](https://community.hubspot.com/t/website-not-opening-after-linking-domain/110413/12 "2025-05-05T22:35:10Z")

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Im having the same issue now and applied all “fixes” and nothings working. It used to work fine but now it doesnt
