Webhooks delay

Hello,

I am using a private application to manage webhooks, but some of them are being sent instantly and others have delay, I would like to know how long is the average of those delays to have a better management in my integration. I found this post from 2020 but a lot of time has already passed.

Thank you so much for any information.

Hi @ManuelVelarde22

It has been acknowledged that webhooks may experience delays due to various factors, including rate limiting to prevent system overload, general system load, and automatic retries up to 10 times over 24 hours in case of initial delivery failure.

To manage these delays, it’s recommended to monitor webhook delivery attempts and identify recurring delays through the “Monitoring” dashboard within your HubSpot app.

Moreover, consider implementing retry logic in your application with an appropriate backoff mechanism. If near-instant delivery is crucial for certain data, explore other methods like real-time messaging solutions, such as websockets, which offer lower latency.

By understanding and addressing these potential delays, you can optimize your webhook integration with HubSpot.

Some similar topics discussed alreaedy in the community for your reference

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Hello @Humashankar,

This information will help my team to cope with the problems obtained with the delays.

Thank you very much.

Best regards

Manuel