# Webhook error in Workflows: "The webhook server didn't execute the request"

**URL:** <https://community.hubspot.com/t/webhook-error-in-workflows-the-webhook-server-didnt-execute-the-request/12848>\
**Category:** APIs & Integrations\
**Tags:** webhooks\
**Created:** [February 7, 2019, 4:16pm UTC](https://community.hubspot.com/t/webhook-error-in-workflows-the-webhook-server-didnt-execute-the-request/12848 "2019-02-07T16:16:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![LukeBabich](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lukebabich/32/84335_2.png) [@LukeBabich](https://community.hubspot.com/u/LukeBabich)\
**Post date:** [February 7, 2019, 4:16pm UTC](https://community.hubspot.com/t/webhook-error-in-workflows-the-webhook-server-didnt-execute-the-request/12848/1 "2019-02-07T16:16:08Z")

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We’ve encountered issues with Webhooks inside of Deal Workflows.

These are breaking regularly with the following error message: “The webhook server didn’t execute the request”

The History logs show that the workflow started, then hit the error, then completed.

How can we fix this?

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<div class="post-metadata">

**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\
**Post date:** [February 8, 2019, 2:17pm UTC](https://community.hubspot.com/t/webhook-error-in-workflows-the-webhook-server-didnt-execute-the-request/12848/2 "2019-02-08T14:17:57Z")

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Welcome, @LukeBabich.

Happy to help. To troubleshoot effectively, though, I’ll need to know which deal workflows are encountering issues. Could you please provide links to those history pages?

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<div class="post-metadata">

**Author:** ![LukeBabich](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lukebabich/32/84335_2.png) [@LukeBabich](https://community.hubspot.com/u/LukeBabich)\
**Post date:** [February 8, 2019, 3:00pm UTC](https://community.hubspot.com/t/webhook-error-in-workflows-the-webhook-server-didnt-execute-the-request/12848/3 "2019-02-08T15:00:52Z")

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Yep, here it is: [Automation UI Canvas](https://app.hubspot.com/workflows/3298701/platform/flow/1482438/history)

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<div class="post-metadata">

**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\
**Post date:** [February 13, 2019, 7:35pm UTC](https://community.hubspot.com/t/webhook-error-in-workflows-the-webhook-server-didnt-execute-the-request/12848/4 "2019-02-13T19:35:16Z")

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Hey, @LukeBabich.

Thanks for your patience while I investigated your issue. I think I’m onto something.

Do you have any validation rules in place at that webhook URL related to the [`listing_address`](https://app.hubspot.com/property-settings/3298701/deal/listing_address) deal property? The `500` errors your service returns cite this property.

Additionally, I looked into a few deals which successfully POSTed to your webhook URL through [this workflow](https://app.hubspot.com/workflows/3298701/platform/flow/1482438/history) and compared them to failed POSTs:

- [This successful deal](https://app.hubspot.com/contacts/3298701/deal/527305334/properties?eschref=%2Fcontacts%2F3298701%2Fdeal%2F527305334%3Finteraction%3Dnote&esclabel=Back%20to%20deal%20record) had its `listing_address` property set at **1550084761530** and the workflow’s webhook successfully executed at **1550084767711**.
- [This failed deal](https://app.hubspot.com/contacts/3298701/deal/525526868/properties?search=listing_address), however, never had its `listing_address` set.
- Similarly, [this successful deal](https://app.hubspot.com/contacts/3298701/deal/524859107?interaction=note) had its `listing_address` set at **1550078480890** and the workflow’s webhook successfully executed at **1550078485887**.
- [This failed deal](https://app.hubspot.com/contacts/3298701/deal/525214642/properties?search=listing+address), on the other hand, never had a `listing_address` value.

I think this behavior is too consistent to be a coincidence. If you ensure that deal’s don’t go through [this workflow](https://app.hubspot.com/workflows/3298701/platform/flow/1482438/edit) unless they have a known value for [this property](https://app.hubspot.com/property-settings/3298701/deal/listing_address), then I think you’ll see the workflow errors diminish.