# Web widget for Knowledge Base and Tickets

**URL:** <https://community.hubspot.com/t/web-widget-for-knowledge-base-and-tickets/9175>\
**Category:** HubSpot Ideas\
**Tags:** help-desk, content, conversations-inbox\
**Created:** [June 16, 2018, 11:55am UTC](https://community.hubspot.com/t/web-widget-for-knowledge-base-and-tickets/9175 "2018-06-16T11:55:48Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![goconnor](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/goconnor/32/4273_2.png) [@goconnor](https://community.hubspot.com/u/goconnor)\
**Post date:** [April 22, 2020, 10:38am UTC](https://community.hubspot.com/t/web-widget-for-knowledge-base-and-tickets/9175/10 "2020-04-22T10:38:43Z")

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Adding the knowledge base to your chat widget is now available to all Service Hub Professional/Enterprise customers. For instructions, please read [this knowledge base article](https://knowledge.hubspot.com/chatflows/create-a-live-chat)

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_[View the full topic](https://community.hubspot.com/t/web-widget-for-knowledge-base-and-tickets/9175)._