# Web widget for Knowledge Base and Tickets

**URL:** <https://community.hubspot.com/t/web-widget-for-knowledge-base-and-tickets/9175>\
**Category:** HubSpot Ideas\
**Tags:** help-desk, content, conversations-inbox\
**Created:** [June 16, 2018, 11:55am UTC](https://community.hubspot.com/t/web-widget-for-knowledge-base-and-tickets/9175 "2018-06-16T11:55:48Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![atma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/atma/32/102498_2.png) [@atma](https://community.hubspot.com/u/atma)\
**Post date:** [June 16, 2018, 11:55am UTC](https://community.hubspot.com/t/web-widget-for-knowledge-base-and-tickets/9175/1 "2018-06-16T11:55:48Z")

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Script to embed Knowledge Base and Tickets in our website as a pop-up modal. User can click on ‘Help’ button on any page (just like we can do in HubSpot). Can also incorporate Conversations/Messages and Calling.

Helps to provide self-service support, contextual support and reduce ticket volume.

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_[View the full topic](https://community.hubspot.com/t/web-widget-for-knowledge-base-and-tickets/9175)._