We didn't receive any 2FA code emails since July 23rd

Smart CRM & Sales Hub Account & Settings
3

Hi @NSee,

To clarify, you have forgotten your account ID, but you still have the email that you used to log in, right?

What about the backup codes you received while enabling 2FA? You can log in with them and raise an internal support ticket for email Unbounce.

https://knowledge.hubspot.com/account-security/set-up-two-factor-authentication-for-your-hubspot-login?hubs_content=knowledge.hubspot.com/account-security/account-security-and-passwords&hubs_content-cta=set-up-two-factor-authentication#:~:text=When%20you%20set,your%20HubSpot%20account.

Also, Check your email’s Spam/Junk folder and make sure your inbox is set to accept emails from HubSpot (allowlist HubSpot senders/IPs): Improve your account security with login and password best practices

If this helps, feel free to mark it as the solution :check_mark: and give it an upvote :+1: !