The current view of messages in the Help Center makes working with emails a bit difficult, as the chronological flow of the conversation is lost. This makes it harder to quickly identify which message follows the last one, especially in long threads.
Is it possible to add a button on one of the edges of the conversation that allows sorting messages from newest to oldest and vice versa?
We believe this option would make reviewing and following conversations much easier, especially when dealing with long threads. Thank you very much!