Visitor Can't Key In Their Email In the Pop Up Form

Hi there, facing the issue that the visitor can’t key in their email in the pop-up form that I created in my homepage. www.imagestylebox.com. but works well in mobile version. Please kindly assist on this.

Hi, tried to have a look but the popup doesn’t appear.

I have published it again & you can try now.

I think will be better if I provide the following pictures to explain:


When visitor want to enter their details & click the mouse left button in the Email or First Name Column, It proceed directly to 2nd part of the form (Consent).

Same thing happened in here, when visitor want to “tick” the box by clicking the mouse left button, It failed and back to the previous entering email scene.

I realized visitor can only type their email by pressing " Tab" button in the keyboard. but I think most of them will skip this because of this.

I have this same issue. The fields just turn red and won’t allow typing. It works fine on mobile though

Hi @SEsthetics

Could you please share the link where your form is?

Thanks

Sharon

Hi Sharon-

Thank you. The address is www.surgicalesthetics.com!

Hi @SEsthetics - Please add the following CSS to your pages wherever the form appears

.leadinModal .leadin-button {position:relative;}

Your button’s ::after pseudo element is cover your form, we need to force it to not leave the bounds of the parent button.

Thank you! I don’t know how to do that, but I’ll check with my wordpress theme. Thanks again

Thank you for sharing it @SEsthetics

I’ll invite to this thread a few experts that might be able to share some thoughts

Hey @tjoyce @ConnorSlivensky @Jake_Lett any ideas what could be happening here?

Thanks

Sharon